FREQUENTLY ASKED QUESTIONS
We understand the world of prescription optics can be a bit confusing at times. To help you out, we’ve compiled a list of our most frequently asked questions and the answers you’re looking for. Please peruse at your leisure and if you can’t find what you’re looking for, feel free to reach out with the button below!
Contact UsFAQs
For website orders, you simply need to find the frame you wish to purchase on our website. You can then either order the frame (by itself – without lenses) or you can select “Choose Rx Lenses” to customize the complete pair of prescription eyewear.
You bet – but please note that eyeglass prescriptions will either have an expiration date listed on the Rx OR they will naturally expire after two years (if no expiration date is specifically listed).
Prescription eyewear typically takes 7-10 days to be produced and shipped.
Eyeglasses can normally be adjusted by any local optician. However, it is typically best to visit the same place where you had your last eye exam, as you are already a patient of that optical practice.
Prescription eyewear is made to order, and returns will be evaluated on a case by case basis.
All eyewear is shipping via UPS Ground, although expedited shipping can be selected at an additional cost.
Absolutely! We take great pride in producing quality eyewear that meets or exceeds the current ANSI Z87-2025 standards.